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Change the wording of a message

Put the lines of your client emails in your own words.

  1. Step 1: Go to More, then Settings, then "Your client messages", and scroll down to "In your own words".

    Under "Your client messages", scroll down to "In your own words".

  2. Step 2: Change any line, for example how you sign off or the "How are your nails?" check-in. Where a line says "You can use {first}", those words fill in the client's own details.

    Change any line, for example how you sign off.

  3. Step 3: Press Save, then look at the messages above again. They use your words from now on.

    Press "Save". The messages use your words from now on.

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You can change the lines listed there, not whole emails. Keep health details out of them. "Back to the standard wording" undoes your changes.

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